Digital lenders under probe for sharing defaulters data
The Kenyan data regulator is investigating an undisclosed number of digital lenders for sharing borrowers’ confidential data in pursuit of defaulters. The Data Protection Commissioner Immaculate Kassait has revealed the investigations following complaints about digital lenders who have breached the confidentiality of personal information. The firms are accused of resorting to “debt shaming” tactics to recover loans. This includes the use of debt collection agents pursuing borrowers either by informing their friends and family using contact information scraped from their phones or by threatening to tell their employers.