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Rural Kenyans power West’s AI revolution. Now they want more
Labelling data for international AI companies has become a widespread hustle for young people in Kenya. Now, they dream of designing AI rather than just feeding it.
Caroline Njau comes from a family of farmers who tend to fields of maize, wheat, and potatoes in the hilly terrain near Nyahururu, 180 kilometres (112 miles) north of the capital Nairobi.
But Njau has chosen a different path in life.
These days, the 30-year-old lives in Naivasha, a scenic town at the centre of Kenya’s flower industry and midway between Nyahururu and Nairobi. Seated in her living room with a cup of milk tea, she labels data for artificial intelligence (AI) companies abroad on an app. The sun rises over the unpaved streets of her neighbourhood as she flicks through images of tarmac roads, intersections and sidewalks on her smartphone while carefully drawing boxes around various objects; traffic lights, cars, pedestrians, and signposts. The designer of the app – an American subcontractor to Silicon Valley companies – pays her $3 an hour.
Njau is a so-called annotator, and her annotation of data compiles the building blocks that train artificial intelligence to recognise patterns in real life, in this case, with self-driving cars.
“My parents have not fully embraced technology because they find it hard to learn. But I always loved science. Data annotation creates opportunities, and you do not need a degree to do this – just your phone and an internet connection,” says Njau who studied teaching but has been annotating since 2021.
Kenya is emerging as a hub for such online work, rising to compete with countries like India and the Philippines. The birth of tech start-ups since the late 2000s, followed by the entry of tech outsourcing companies, along with business-friendly policies, skilled labour and high-speed internet have all led to an economy where digital jobs are the bread and butter for a large portion of the youth. In 2021, a survey by Kenya Private Sector Alliance (KEPSA) showed that at least 1.2 million Kenyans are working online, most of them informally.
But Nairobi’s data annotators have recently revealed a less rosy side to this industry. In a Time article from last year, workers at an outsourcing firm in Nairobi described the “torture” they went through while labelling pieces of texts drawn from the darkest corners of the internet – all in a quest to make OpenAI’s ChatGPT able to recognise harmful content. According to the piece, the workers were paid less than $2 an hour to do this.
AI in the countryside
Despite these stories, the annotation industry has continued to spread far beyond the cramped office spaces in Nairobi.
In mid-January, when Kenya’s President William Ruto launched a government-sponsored tech hub in Kitale – an agricultural town near the border with Uganda – a young ICT student explained how he had earned $284 in three weeks by training AI for Silicon Valley companies. He had been using Remotasks, an American website where freelancers get paid for labelling data.
“Many young people are jobless. Even people who graduated in computer science cannot find jobs. The government is doing right by helping young people access online work,” says Kennedy Cheruyot, 24, a recently graduated nurse from Eldoret in western Kenya.
He opened a Remotasks account in 2021 and has continued to work online while looking for a job in hospitals. Some of his friends have entirely left other careers to focus on digital tasks.
“Previously, boys in our culture were supposed to go to the farm, herding the cattle. Now, they stay inside to do online work,” Cheruyot says when we meet at a cafe overlooking Eldoret’s business district. Hardware and agricultural supply stores blend with bright yellow signs advertising internet cafes, so-called “cybers”.
Although Cheruyot’s dream is to own a ranch “like in the Western movies”, he currently spends most of his time looking for more online gigs to pay for rent, food, electricity, water and transport.
Commodity prices in Kenya have soared since 2022, attributed to a prolonged drought that year and the Russia-Ukraine war. Meanwhile, the Kenyan shilling has continued to depreciate due to demand for dollars from the energy and manufacturing sectors. As the shilling weakens, import prices increase and with them the cost of goods for consumers like Cheruyot.
He expects that, should he land a job as a nurse, he will continue to work online in his spare time, earning from $5 to $20 an hour depending on the task.
“I do not care if the AI companies in the West grow rich because of our work. As long as we are paid. It may not seem like much, but it goes a long way in Kenya,” he says.
A new generation of scientists
But for Njau, the monotonous online tasks are a gateway to something bigger.
“Right now, Kenyan annotators water someone else’s garden. The flowers begin to bloom, but we are not even there to see it,” she says, gesturing towards the green grass outside her brick house.